In sudden and urgent situations, having your workforce work from home requires strong policies to ensure employees are equipped and capable of doing their work as well as possible.
To maintain workflow and output, here are the top three fundamental elements:
While you can equip your workforce with as many tools as possible, their means of reaching you will always be via hardware and software. Distributing hardware solely owned by your organization can be expensive and hard to manage.
It’s expected your workforce will return to their old habits and systems and work with what they know best at home. Who is to say their devices are fully updated, patched or even scanned for viruses and or malware?
It can be troubling to trust your employees to be on top of things and to entrust them with your data on their machines.
There are a few ways to help your people do what they need to do without enforcing overbearing security and losing productivity along the way.
One of the easiest ways to manage your data is by letting the user access it via a VPN. These virtual networks into your company and company data allow for enclosed access and security.
A VPN can deliver only so much. While all traffic might be secure within the connection, once this connection is turned off, your data security is at risk. If cloud applications are used, VPN’s can become unusable.
Identity and Access Management (IAM)
By using Identity and Access Management (IAM) you can secure access to your tools by delivering more enterprise methods and secondary factors.
Mobile Device Management (MDM)
The overall role of MDM is to increase device supportability, security, and corporate functionality while maintaining some user flexibility.
Cloud Access Security Brokers (CASB’s)
CASB’s can come in different shapes and sizes, but deliver common goals; warning your organization’s security about potentially dangerous actions, enforcing security policy compliance, and automatically preventing malware.
Working online with provided apps
Ensure all employees know which online tools are to be used for communication and teamwork. If you have a collaboration suite, give access to it. Over-communicate on every platform, and if possible centralize messaging for important information. Not being clear will lead to users finding their own solutions, which in turn becomes part of your shadow IT.
Use logged in browsers (Chrome)
Where possible, use browsers with an element of control. Chrome can be managed from the basic G Suite license. With this, you can secure some data, block out extensions reading passwords (or other data that is created), and deliver some automation within the browser. Chrome policies in G Suite can also enforce that only the latest versions of the browser are being used.
It takes smart people to set good policies. Make sure your workforce is aware of your guidelines with regards to how to WFH, use applications, devices, and manage security.
Deliver “Security Awareness training” to teach and widen your workforce’s understanding of security requirements and possible threats.
Always communicate and support
Transforming your workforce requires strength and perseverance from your team and all levels of the organization. Being accessible and transparent is key in delivering the best possible solution for any type of organization.