Swipetask is an advanced IT startup based in Singapore and paving the future of employee productivity. Swipetask’s products make today’s workforce more productive using technology.

Customer profile:

 

Swipetask offers clients a multi-platform, flexible and easy-to-use solution for staff reporting, improved task-management, quality performance & accelerated learning in a mobile setting for work-forces.

 

The solution also provides management with added clarity while reducing response-time to any reported quality issues or unscheduled, reactive tasks.

 

Swipetask is uniquely designed from the ‘ground-up’ with an ethos of ‘empowering and enabling the work-crew to perform better’, ultimately giving the management what they need; improved performance and savings.

The Challenge

The application created by Swipetask quickly gained a lot of attention and interest from the market. Its first user-site was for the public area cleaning services in Raffles Hotel. Swipetask is also used for quality inspection of cleaning services at primary schools under the Ministry of Education, ATM cleaning for OCBC Bank, by the FM service provider at Asia Square, and many more.

 

Growing number of customers and users, fast development and increased security requirements created new challenges for Swipetask’s leadership.

 

“We saw the need for Swipetask to be served by a very flexible and responsive cloud-service provider, with improved service-levels and as they were also keen to host with the latest technology and in Singapore” – Glenn Yeo, Solutions Engineer, Avalon Solutions

While Swipetask was earlier using the AWS (Amazon Web Services) cloud for its App, the company was drawn to Google´s expertise in Machine Learning and Analytics.

 

Their App generates an unprecedented amount of diverse data from digital and physical sources. When properly ingested, merged, and analyzed, this wealth of data can be used to discover patterns and insights that illuminate paths to better customer experiences and new operational efficiencies.

 

With growth and business expansion as a primary goal Swipetask also set stability, scalability, and security as other key priorities.

 

“Our clients are ranging from smaller SMEs to multi-nationals. On top of that, our clients themselves serve other MNCs so the performance of our solution is of rapidly increasing importance. The financial implications of any down-time is also becoming increasingly severe. We also anticipate a large number of users in the coming quarters so we wanted to be structurally and architecturally well prepared – Wilddan Rosén, CEO and Founder, Swipetask

The Solution

Swipetask showed up on Avalon Solutions’ radar long before the company’s team in Singapore reached out to Swipetask’s CEO and Founder, Wilddan Rosén in mid 2018.

 

“We were impressed by what Wilddan achieved in a very short time, building his company and its product from scratch. Swipetask’s customer list grew quickly and the company was gaining a lot of attention on social media” – Jimmy Jigmo, Area Director, Avalon Solutions

 

The company’s team in Singapore wanted to introduce Mr. Rosén to Google Cloud Platform and present the way Swipetask could solve its current issues by going Google.

Swipetask’s team quickly realised the potential GCP could unlock for their business and the App itself. Choosing Google Cloud meant also moving to the most secure environment, a goal that was always on a priority list for Wilddan and his team.

 

Avalon’s team took the role of consultants and guides in the process, and assisted Swipetask on every step of the switch to GCP.

The Avalon team handled the transition smoothly, swiftly, and without any interruptions. We are nothing but satisfied, and so are our clients.

Wilddan Rosén, CEO and Founder, Swipetask

“With the Swipetask system and solution becoming increasingly a ‘mission-critical component’ in our clients’ operations, we aim to continue our service-levels, server-speed and scaling ability. We are also on a rapid pace to integrate and benefit from Google’s AI capabilities”, adds Wilddan Rosén.

 

“Apart from horizontal expansion of the Swipetask workforce-management solution combined with an increasing use of IoT sensors, we also see great possibilities of regional/international expansion in 2019 together with our existing MNC clients”.